Privacy Policy

Last updated: 10th September 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

Personal Information

• Name and contact information (email address, postal address, phone number)
• Payment information (processed securely through our payment providers)
• Account credentials and preferences
• Communication preferences and marketing consents

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your account and orders
• Send you marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to processing
• Data portability
• Withdraw consent

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through our cookie management system or your browser settings.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +447929038642
• Address: 3 Withy Way, Cam, Dursley GL11 5UP